Delivery & Returns
Beauty. Fashion. Attitude. Delivered with care.
At EvilGirl.uk, we want your shopping experience to be simple, enjoyable and worry-free. We take care when preparing your order and work to get your purchases safely on their way to you.
UK Delivery
We use Royal Mail for our UK deliveries. Our standard delivery charges are:
- Standard UK Delivery: £2.99
- FREE Standard UK Delivery on orders of £40 or more.
Delivery availability, applicable charges and any restrictions are confirmed during checkout before you complete your purchase.
Order Processing & Dispatch
We aim to dispatch orders within 2 working days of payment confirmation. Weekends and UK bank holidays are excluded.
During particularly busy periods, order preparation may take a little longer. If an unexpected delay affects your order, we will do our best to keep you informed.
Delivery Times & Tracking
Delivery times depend on the destination and the Royal Mail service used. Any delivery estimate provided is subject to the selected service and possible postal delays.
Where tracking is available for your shipment, we will provide the relevant tracking information so you can follow your parcel's progress.
If you need more information about delivery times before ordering, please contact us.
Packaging & Order Care
Every order matters to us. We take care to pack your purchases appropriately, helping to protect them during their journey.
Our aim is straightforward: to deliver your order in good condition and make shopping with EvilGirl.uk a positive experience.
Delivery Problems
If your parcel is delayed, missing or arrives damaged, please get in touch with us as soon as possible.
We will review the situation and help resolve the problem in accordance with your statutory consumer rights.
Returns & Refunds
We understand that sometimes a purchase may not be quite what you expected.
EvilGirl.uk offers a 21-day returns policy for eligible products, alongside your statutory consumer rights.
If you wish to return an item, please contact us for instructions. For unwanted items, return postage is normally the customer's responsibility.
Different rules apply where products are faulty, damaged or not as described. Nothing in our returns policy affects your statutory rights.
Need Help?
Have a question about your delivery, an order or a return? We're here to help.
Email: seller@evilgirl.uk
You can also reach us through our Contact Us page.
EvilGirl.uk — Beauty. Fashion. Attitude.